Frequently Asked Questions

What does a typical day look like?

Every day is full. We typically start with breakfast between 7-8am and go hard all day long. There will be a variety of humanitarian projects and experiences, adventure, culture, and team building. You will be tired at the end of each day. We go-go-go!

How old does my child have to be?

On family trips, there is no age minimum. We feel like you know your child better than we do, but they need to be adaptable and flexible and able to handle long days, or you need to be willing to help them and stay back with them.

On Teen trip they need to be 14 and older. If a parent is a chaperone there may be an exemption, please reach out if you have questions.

How much is the deposit?

The deposit is nonrefundable, and it is $300.

Is the deposit refundable?

No, the deposit is not refundable. Our trips fill quickly and in order to save your spot, you need to be committed enough to pay a nonrefundable deposit. We understand circumstances change, and unexpected things happen and this can be difficult, so we offer a refund from your remaining balance if done 6 weeks before the trip or sooner, but the $300 deposit is nonrefundable.

What are the vaccination requirements?

Due to requirements ever-changing with COVID, we strongly encourage that you stay up to date on the current requirements. As far as other vaccinations, nothing is required, but there are recommendations from the CDC We know people that aren’t vaccinated that have traveled to Guatemala and some that got every vaccination suggested, the choice is yours.

Do I need a Passport?


Do I need a Visa?

You don’t need to do anything prior to arriving. They will stamp your passport with a 3 month visa. You won’t even know it happened.

Do I need to speak Spanish?

No, we will have interpreters that will help with communication. If you do speak Spanish, please let us know!

What if I have a picky eater?

We do not cater to picky eaters, so make sure you bring plenty of snacks. With a large group, we will have 2-3 options for most meals, but in order to have the food ready so it doesn’t take all day, options are limited.

What if I have an allergy or medical condition?

Please advise us of your allergy/medical condition and we will let you know if we can accommodate you. When at all possible, we try to accommodate allergies/medical conditions.

Do we buy our own airfare?

Yes! You are welcome to purchase the flight that best suits your needs. We will let you know when our drivers will be picking the group up and you can arrange your flights accordingly, and arrange an extra hotel stay if needed.

I want my child to help pay for their trip, do you have suggestions for how they can earn money?

Yes! We did the same and it was an incredible experience for them. First, get the word out that they are earning money to go to Guatemala on a mission trip and let people know what they are willing to do. Social media is a great place to get the word out. Some specific ideas for fundraising are, yard work, house cleaning, watching pets, house sitting, babysitting, bake sales, lemonade stands, garage sales, walking dogs, or asking for sponsors from friends and family or businesses. Many people want to be a part of something like this, but not everyone can go, so allowing others to help monetarily is a blessing for many.

I've always wanted to do this, but don't have the time, money, or both, how did your family do it?

We had the same reservations and concerns, but God truly opened doors. If you feel like you should go, but it doesn’t make sense on paper, ask God to open doors and He will. If you want to go, but it doesn’t feel quite right, start saving and preparing and you will know when it’s the right time for your family.

What type of humanitarian work do we do while we're there?

All of our humanitarian work is aimed to help them to help themselves. We focus on basic life-changing things that will empower them. If you give a man a fish, you feed him for a day. If you teach a man to fish, you feed him for a lifetime. We are very careful not to come in and “save the day” or bring an abundance of donations to just give. That can cause unhealthy dependence or jealousy in the community. It can also ruin the economy for those working so hard to run a business. We work with locals to find out the needs of the villages and communities and our humanitarian work always revolves around education, health, and inspiring our team and those we serve to live their mission. Some examples are:

1. Helping them become sufficient with food - food towers, chicken coops, etc
2. Helping provide safe water and sufficient water for families and communities.
3. Shelter/Home repairs
4. Ventilation/Cooking improvement in the home - many cook with fires in their homes that have no Ventilation
5.  Installing solar panels for families without light
6. Providing Mental and Physical Health Kits and support
7. Teaching and helping in the schools
8. Teaching adult education classes
9. Donating Angel Gowns to communities and hospitals

Is the volcano hike hard?

Yes! It is uphill for 5 miles to base camp, with an additional 1 mile to summit in the morning if you choose. You start at about 8,000ft elevation and end at about 13,000ft elevation. It’s not for the faint of heart, BUT it is so worth it! You get to see an active volcano erupt if the weather and volcano cooperate. It’s incredible!! One of those once-in-a-lifetime opportunities for most. For family trips, there is an option to pay extra for a horse to ride up the volcano to base camp. This is not an option for Teen Trips unless there are extenuating circumstances that we have discussed. The horse is about $100 extra.

When will you start contacting us if we sign up for a trip?

We will get a team email going about 3 months before your trip to help everyone prepare and answer your questions.

When should we purchase our flights?

That is completely up to you. You can purchase them early if you find a good deal, or for peace of mind, or you can purchase them after we meet as a team. Whatever is best for you is great!

What should I pack?

We will send out a packing list with everything we recommend you pack.